Helping ADIENT optimize their paperless invoice processing through AP automation
Industry
Automotive
Revenue
€17 billion
Headquarters
Bratislava, Slovakia
Adient previously operated with regionally organized centers and relied on various local processes to manage its business functions. These processes were often paper-based and involved multiple solution providers, resulting in a fragmented and inefficient system.
The company’s goal at the time was to transition toward a globally centralized and fully paperless Accounts Payables operation, aiming to streamline workflows across all regions. By moving to this centralized approach, Adient sought to enhance the efficiency of its invoice processing and improve its supplier relations. The focus was on optimizing invoice processing to reduce delays, errors, and manual intervention, while fostering stronger, more transparent relationships with suppliers by ensuring timely payments and clear communication.
- Paperless Accounts Payable Operations
- Minimize invoice processing
- Improve supplier relations
- Centralized and standardized process
Serrala’s SAP-integrated software, FS² AccountsPayable, demonstrated its capability to meet the complex and diverse business requirements of the organization. After evaluating various options, Serrala emerged as the only vendor capable of delivering a solution that was not only suitable but also fully aligned with the company’s specific needs. To ensure a smooth transition and successful implementation, Serrala committed to a phased approach for both adopting and developing a globally integrated process. This method was rolled out across the company’s multiple locations, ensuring consistency, scalability, and alignment with the overarching business goals.
- Integrated FS² AccountsPayable
- Phased approach
- Minimized disruption
- Only capable vendor
Overall, Adient has benefitted from greater transparency of invoices, more efficient processes, and cost reductions thanks to the introduction of the Accounts Payable solution including the following qualitative benefits:
- Automatic posting of invoices; electronic capture of unstructured invoice information; faster, easier approvals with intelligent pre-coding of Non-PO Invoices; auto-detection and rejection of duplicates; easier manual payment request handling, B2B Vendor Portal
- Full central control over AP worldwide: number of transactions and items, payment statuses, tracking, maximum efficiency and transparency
- Cost-reduction opportunities: Paper storage, personnel, processing efficiencies – all improvements enable reduced costs per invoice as a key performance indicator
- Cash flow optimization: Improved visibility and cash allocation
- Reduced risk to organization: Improved transparency of transactions, enhanced controls with structured approval workflows
- Increased Service Levels: Response time for vendor queries, employee needs, or requestors, in general, was significantly improved.
- Reduced Risk: Implemented workflows and electronic approvals, storage of documents reducing potential risks coming from lost/unavailable documents
- Cost-reduction
- Improved visibility and cash allocation
- Reduced risk to organization
- Increased Service Levels
Business Need
Adient previously operated with regionally organized centers and relied on various local processes to manage its business functions. These processes were often paper-based and involved multiple solution providers, resulting in a fragmented and inefficient system.
The company’s goal at the time was to transition toward a globally centralized and fully paperless Accounts Payables operation, aiming to streamline workflows across all regions. By moving to this centralized approach, Adient sought to enhance the efficiency of its invoice processing and improve its supplier relations. The focus was on optimizing invoice processing to reduce delays, errors, and manual intervention, while fostering stronger, more transparent relationships with suppliers by ensuring timely payments and clear communication.
- Paperless Accounts Payable Operations
- Minimize invoice processing
- Improve supplier relations
- Centralized and standardized process
Solution Implemented
Serrala’s SAP-integrated software, FS² AccountsPayable, demonstrated its capability to meet the complex and diverse business requirements of the organization. After evaluating various options, Serrala emerged as the only vendor capable of delivering a solution that was not only suitable but also fully aligned with the company’s specific needs. To ensure a smooth transition and successful implementation, Serrala committed to a phased approach for both adopting and developing a globally integrated process. This method was rolled out across the company’s multiple locations, ensuring consistency, scalability, and alignment with the overarching business goals.
- Integrated FS² AccountsPayable
- Phased approach
- Minimized disruption
- Only capable vendor
Results Achieved
Overall, Adient has benefitted from greater transparency of invoices, more efficient processes, and cost reductions thanks to the introduction of the Accounts Payable solution including the following qualitative benefits:
- Automatic posting of invoices; electronic capture of unstructured invoice information; faster, easier approvals with intelligent pre-coding of Non-PO Invoices; auto-detection and rejection of duplicates; easier manual payment request handling, B2B Vendor Portal
- Full central control over AP worldwide: number of transactions and items, payment statuses, tracking, maximum efficiency and transparency
- Cost-reduction opportunities: Paper storage, personnel, processing efficiencies – all improvements enable reduced costs per invoice as a key performance indicator
- Cash flow optimization: Improved visibility and cash allocation
- Reduced risk to organization: Improved transparency of transactions, enhanced controls with structured approval workflows
- Increased Service Levels: Response time for vendor queries, employee needs, or requestors, in general, was significantly improved.
- Reduced Risk: Implemented workflows and electronic approvals, storage of documents reducing potential risks coming from lost/unavailable documents
- Cost-reduction
- Improved visibility and cash allocation
- Reduced risk to organization
- Increased Service Levels
Related content
How Honeywell integrated a single global automated AP process
Learn how a Fortune 100 manufacturer implemented a single global automated AP process across 6 different business units and local requirements.
GNS Reduces Payment Costs with Serrala Invoice to Pay Solutions
Discover how Serrala’s AP Automation with invoice to pay solutions helped GNS contain it’s payment costs and improved payment security and compliance.
Jabil and the secret to automating 2 million invoices annually through AP automation
Discover how Serrala implemented AP automation for manufacturing experts Jabil. Streamlining the processing of over 2 million invoices annually.