KTC Group selects Serrala’s FS² Payments to enhance payment automation and financial efficiency 

Serrala, a global leader in finance process automation, today announced that KTC Group, a foremost civil and infrastructure engineering services company in Singapore, has successfully implemented Serrala’s FS² Payments solution to optimize its payment processes and financial operations. 

KTC Group, known for its commitment to operational excellence, sought a solution to replace its manual, time-consuming payment processes. Before implementing FS² Payments, five full-time employees were required to manage high payment volumes daily, handling risk monitoring, account validation, and manual file processing. This challenge slowed operations, increased costs, and impacted transparency. 

By integrating Serrala’s FS² Payments into its existing SAP system, KTC Group has significantly improved efficiency and financial control. The automation of payment processing and bank connectivity has reduced manual interventions and eliminated human errors. The introduction of a structured, three-step approval process has strengthened security, mitigating fraud and unauthorized payments. The ability to track transactions in real time has further enhanced transparency, allowing for better decision-making and financial governance. 

Liaw Chun Huan, Chief Financial Officer at KTC Group, emphasized the impact of this transformation: “KTC Group has always been committed to adopting cutting-edge technologies that can drive operational excellence. With Serrala’s integrated payment solution, we have taken a decisive step towards automating our financial processes, which aligns perfectly with our strategic goals of improving efficiency and reducing operational risks.” 

Serrala’s solutions are designed to help businesses simplify complexity and enhance control over financial workflows. Magali Nedjar, SVP Partner Ecosystems at Serrala, highlighted the significance of this collaboration: “We are thrilled to support KTC Group in its journey towards digital transformation. This collaboration demonstrates the power of automation in finance, ensuring secure, compliant, and auditable financial operations.” 

The successful implementation of FS² Payments reinforces KTC Group’s commitment to digital transformation while highlighting Serrala’s expertise in delivering scalable, future-proof payment solutions. 

For more information, visit our Payments solutions.

About Serrala 

Serrala is the global market leader and pioneering innovator in finance process automation. Our award-winning suite of applications gives finance leaders the power to evolve, optimize their working capital and streamline all workflows, planning, and compliance, by automating all operational processes across Order to Cash, Procure to Pay, Cash Flow Management, and Treasury.   

Serrala’s AI-powered finance automation suite is trusted by thousands of organizations worldwide to gain real-time insights and create operational excellence through high performance engineering and seamless integration.   

Serrala has been advancing the office of the CFO for over 40 years with solutions that accelerate growth, enhance decision-making, and achieve sustainable finance success.