Jabil, a high-tech manufacturing company, processes approximately 2 million invoices per year in its three shared services centers (SSC) located in Mexico, Malaysia, and Ukraine. Different processes and different levels of automation were used at each location, which made it difficult to get a real-time, company-wide view into vendor invoices and supplier payments.
Jabil turned to Serrala to implement a single global process for invoice capture and handling. The award-winning AP Automation solution would enable it to:
- Standardize AP workflows according to the latest best practices
- Automate invoice processing in its SAP ECC and SAP S/4HANA systems
- Increase straight-through invoice processing rates across all SSC locations
- Enable accurate and timely payments to global suppliers
- Manage rapidly increasing invoice volumes without adding additional headcount
Key facts:
- 2 million invoices per year
- Three shared services centers (SSC) in Mexico, Malaysia, and Ukraine