Global Process Ownership in Accounts Payable.


Leading global supplier for automotive seats Adient has successfully centralized finance transactions in a global shared service center and significantly improved the internal AP processes and communication with vendors by implementing FS² AccountsPayable. The SAP integrated solution has enabled Adient to automate their AP related activities across many countries and locations, eliminating manual tasks and significantly accelerating the entire accounts payable process – with the help of their solution provider Serrala.


Company: Leading automotive supplier

Shared Service Center: Bratislava, Slovakia

Products & Services: The largest global automotive seating supplier.

Employees: > 75,000

Revenue: € 17 billion 

Standardized AP Processes for Global Shared Services

Challenges & Objectives

  • Regionally organized centers, local processes
  • Paper-based processes, several solution providers
  • Globally centralized, paperless Accounts Payables operations
  • Optimizing Invoice Processing and Supplier Relations

Why Serrala?

  • SAP-integrated software capable of meeting complex business requirements
  • Only vendor capable of delivering solution, trust in long-term relationship
  • Phased approach to adopting and building a global integrated process across multiple locations

Results & Benefits

  • Automatic posting of invoices; electronic capture of unstructured invoice information; faster, easier approvals with intelligent pre-coding of Non-PO Invoices; auto-detection and rejection of duplicates; easier manual payment request handling, B2B Vendor Portal
  • Full central control over AP worldwide: number of transactions and items, payment statuses, tracking, maximum efficiency and transparency
Serrala really fulfilled our expectations. With regard to the personal level and the quality of the partnership they even over exceeded our expectations
Peter Kováč

Adient Slovakia, s.r.o.

Further Reading


Success Story: Adient

Automotive seating leader Adient optimizes invoice processing within SAP in its
Global Shared Service Center.


Adient wins Adam Smith Awards

Adient is honored by Treasury Today’s Adam Smith Awards for Highly Recommended Best AP Solution.


Adient operates with FS² AccountsPayable

Learn more about FS² AccountsPayable, the SAP integrated solution that helped Adient achieve best-in-class results.