Improved Collection Efficiency within SAP

Serrala’s FS2 Collections improves management of past-due accounts and reduce days sales outstanding (DSO) to accelerate cash flow by automating the handling of receivables, disputes and deductions in a professional and efficient way! FS² Collections increases staff efficiency by at least 30% by reducing repetitive activities and making time available for higher value activities. Reduce Days Sales Outstanding (DSO) are reduced by minimum 10%, bad debt write-offs nearly eliminated.

Optimizing Collections & Dispute Management with Next-Generation Embedded Robotics



Define and implement collections strategies fast and flexibly and speed up processing thanks to intelligent automation.



Organize collection calls, promises to pay, payment plans, dispute resolutions, write-offs, and handle disputes, short payments, and customer complaints efficiently.



Improve teamwork by easily collaborating with colleagues on past-due accounts and achieving results quickly.


FS² Collections: Highlights and Benefits

  • Expert solution to drive effective and efficient collections process
  • Entire collections process centralized in one single platform integrated in SAP
  • Automated, built-in approval workflows aligned with your organization’s hierarchy
  • Digitization of your collections processes
  • Better organization and structuring of business processes
  • Increasing productivity, efficiency and transparency
  • Comprehensive reporting framework
  • Collections Management Dashboard - visualization of KPI's
  • Embedded Robotics for Process Automation

FS² Analytics for Collections – High-end Business Intelligence Reporting

FS² Analytics can quickly set-up new reports and run speedy queries based on daily or historical data. The personalized reports are supported with responsive robust metrics and analytics to keep your processes up to date and streamlined.

FS² Collections provides all relevant evaluations in accounts receivable management. The data can be aggregated and analyzed according to meaningful dimensions, such as company code, customer and many more. Open items, historic DSO, open and completed measures, tasks and deadlines, as well as detailed information on the dunning process are made available for individual analyses in a concise manner.


Leverage the Entire Spectrum of your SAP Technology

  • Seamless Integration into SAP
  • Runs on SAP on Premise, SAP Cloud and Hybrid
  • Certified for integration with SAP S/4HANA
  • Works with current and previous SAP systems such as SAP ECC
  • Includes Fiori apps for an intuitive user experience

Add Value with End-to-End Processing in Order to Cash

Combine FS² Collections with our modules

FS² AutoBank
FS² Credit
FS² AccountStatement
FS² Compliance

to achieve end-to-end clarity in O2C by streamlining Collections and Disputes with Cash Application, Credit Management, Compliance, and Account Statement Management into one integrated Inbound Payment process.



Benefit from Flexible Technology Options

By combining our FS² modules for SAP with other solutions and services by Serrala, such as

to form a flexible and individual hybrid model, you can achieve the solution and technology environment that caters best to your business needs and easily scale according to your organization’s requirements.


Boost Your Data & Document Management

Increase operational savings and efficiencies, lower risk, and boost performance by underpinning your Collections and Dispute Management with Corestone, our powerful Data and Document Management solution suite.


Elaborate, comprehensive solutions developed with a high level of business expertise.
Bernd Müller

Head of Accounts Receivable, DEKRA SE

Further Reading


Our Order to Cash Offering

Learn more about our end-to-end O2C solution suite.


Whitepaper: POBO and COBO

The Benefits and Challenges of Centralizing Payments and Collections

Payments-on-behalf (POBO) and collections-on-behalf (COBO) are the goal of every ambitious payment and collection factory project.


Whitepaper: Global Shared Services

Mastering the Digital Transformation in Accounts Receivable and Accounts Payable with Robotic Process Automation (RPA).