Serrala recognized in The Hackett Group® Digital World Class® Matrix for Collections, Deductions, and Disputes Software

Serrala, a leading global provider of finance process automation software, today announced that it has been recognized in The Hackett Group® Digital World Class® Matrix for Collections, Deductions, and Disputes Software. This recognition is highlighted by the Top Performer badge for Integration with ERPs and other C2C Process Systems, underscoring Serrala’s strong capabilities in delivering connected, end-to-end finance solutions.

The Hackett Group®, a leading generative artificial intelligence (Gen AI) consultancy, executive advisory, and industry analyst firm, evaluated vendors based on their ability to deliver business value and execution across finance technology solutions. Read The Hacket Group® press release here.

Serrala believes that this independent industry recognition reflects the strength and completeness of its Accounts Receivable solutions, designed to help organizations automate and optimize collections, deduction, and dispute processes while improving visibility and control across the order-to-cash lifecycle. 

According to The Hackett Group® analysis, Serrala demonstrates strong capabilities in supporting complex global organizations, with strengths in dispute and deduction management, automated case creation, workflow and escalation, reporting and dashboards, and integration with ERP and other C2C process systems – as reflected in the Top Performer distinction.

“This recognition from The Hackett Group® highlights Serrala as a relevant vendor in the Accounts Receivable software market,” said Nils Strachanowski, VP O2C at Serrala. “Our solutions support both SAP-embedded and cloud environments and help finance leaders automate complex processes, improve transparency, and gain clearer insight across the full Order-to-Cash lifecycle. We are proud to be recognized for the value we deliver to enterprise customers worldwide.” 

Serrala offers a hybrid portfolio that combines SAP-embedded solutions with ERP-agnostic cloud applications for the Office of the CFO. Its Accounts Receivable capabilities support the full Order-to-Cash lifecycle, including collections, cash application, disputes, deductions, and credit management, helping organizations increase efficiency, reduce manual effort, and accelerate cash flow. 

For more information about Serrala’s Accounts Receivable solutions and the Serrala Finance Platform, visit www.serrala.com.