Order to Cash

End-to-End Process Automation in Inbound Payments: From Purchase Order to Payment Receipt

High DSO, prolonged cycle times, and unsatisfying receivables aging due to heterogeneous customer payment behaviors prevent you from quickly applying your cash? Labor-intensive processes and fragmented data filtering in from various systems in multiple formats slow down your performance? With our O2C solution, you can centralize and streamline your inbound payments by efficiently processing your incoming orders, predicatively assessing customer risk, accurately deploying collection and dispute strategies and highly automating your cash application.

Reduce manual activities and costs, eliminate risks and strengthen your finance departments by optimizing your DSO and payment matching rates. Reach higher levels of digitization with Embedded Robotic Process Automation and improve your customer satisfaction with a quick and professional processing of orders and disputes. And finally, be protected against any fraud, corruption and compliance risks by applying end-to-end process integration ensuring complete business integrity and security.

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O2C Clarity – powered by Serrala

Our solution uplifts your O2C management to a state-of-the-art level, benchmarking with best-in-class companies and giving a competitive edge, while facilitating improved value-added communication with customers and throughout the internal organization.

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Serrala’s O2C solutions have helped us achieve a reliable and efficient credit and collections management system which helps us to increase our performance, and reduce customer risks as well as DSO significantly.
Salvatore LoBosco

AF Finance & Controlling, Application Consultant SAP Finance, Merck AG

Achieve Visibility, Process Efficiency, and Customer Satisfaction with the O2C Solutions by Serrala

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Credit Management

Providing faster credit decisions with automated risk scoring based on customizable scorecards for proactive credit, compliance and risk management paired with robust analytics and KYC functionalities for real-time validation of customer.

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Cash Application

Offering highly flexible, and automated cash application processes including machine learning capabilities supporting the foundation of a successful collections process.

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Collections & Disputes

Facilitating best-practices for the collections process by offering standardized procedures from disputes to write-offs and handling exceptional business processes and requirements such as the automation of deductions, rebates, and trade promotions.

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Risk & Compliance

Helping you meet regulatory requirements and ensure business integrity by screening and monitoring internal processes as well as your business network with regard to anomalies and potentially critical issues.

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Future-Proof Technology — Flexible and Scalable!

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Deployment

As technology follows business needs, we offer different deployment options depending on the solutions you require and the systems you run – be it on-premise, cloud or a hybrid approach.

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Multiple ERP Systems

The suite enables companies to unify and standardize procedures across multiple, fragmented enterprise systems.

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Managed Services

In constantly changing markets we support you with managed services to make you more agile and flexible in your business.

Further reading

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Business Integrity in O2C

Ensuring Business Integrity in Your O2C Processes Within the Digital Transformation.

Learn more about how digitization is continuing to reshape the way credit managers and accounts receivable (AR) experts handle and interact with their customers and organize their internal processes.

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Best Practices in Accounts Receivable Processing

Best Practices in Accounts Receivable Processing: Automating Cash Application
Accounts receivable is crucial to the success of any business. Seeking to improve the order-to-cash cycle in finance, cash application is a good place to start. 

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Order to Cash Brochure

Be on top of your cash — optimize cash flows and working capital with streamlined inbound payments.

With Serrala's unique O2C solutions we can significantly accelerate your cash application and collections through automation, reduce DSO, handle any kind of payment format, optimize credit management and achieve global visibility of your incoming payments faster.

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