Global Process Ownership in Accounts Payable.


Leading global supplier for automotive seats Adient has successfully centralized finance transactions in a global shared service center and significantly improved the internal AP processes and communication with vendors regarding invoices, by implementing the SAP integrated solution FS² AccountsPayableThis way Adient was able to automate their AP related activities, eliminate manual tasks and significantly accelerate the entire accounts payable process – with the help of their solution provider Serrala.


Company: Leading automotive supplier

Shared Service Center: Bratislava, Slovakia

Products & Services: The largest global automotive seating supplier.

Employees: > 75,000

Revenue: € 17 billion 

AP Processes Harmonization through Global Shared Services

Challenges & Objectives

  • Regionally organized centers, local processes
  • Paper-based processes, several solution providers
  • Globally centralized, paperless Accounts Payables operations
  • Optimizing Invoice Processing and Supplier Relations

Why Serrala?

  • SAP-integrated software, un-met expertise at the time, only vendor capable of delivering, trust in long-term relationship
  • Phased approach, adopting and building an entire AP system with time

Results & Benefits

  • Solutions: Auto-Posting and Auto-Approval of Invoices, PDF e-Invoicing, Auto-Rejection of Duplicates, Semi-Automation of Rejection Letters, Manual Payment Requests, AP Vouchers for Non-Invoice Documents, B2B Vendor Portal, Automatic Pre-Coding on Non-PO Invoices
  • Full central control over AP worldwide: number of transactions and items, payment statuses, tracking, maximum efficiency and transparency
Serrala really fulfilled our expectations. With regard to the personal level and the quality of the partnership they even over exceeded our expectations
Peter Kováč

Adient Slovakia, s.r.o.

Further Reading


Success Story: Adient

Automotive seating leader Adient optimizes AP Processes within SAP in its
Shared Service Center in Bratislava.


Adient wins Adam Smith Awards

Adient is among the Serrala Customers honored by Treasury Today’s Adam Smith Awards.


Adient operates with FS² AccountsPayable

Find out more about the SAP integrated Solution that helped Adient achieve Best in Class-Results.