Global standardization of cash application with FS² AutoBank
A multinational company’s journey to higher automation and centralized efficiency.
Business need
Business need
Disconnected systems and delays in cash application
A multinational organization operating across 60 countries was grappling with inefficiencies in its accounts receivable process. Teams experienced delays of up to four days between receipts and posting of cash, significantly impacting operational performance. Manual, time-intensive processes were a major bottleneck, and the lack of standardization across country-specific systems added further complexity.
To address these issues, the organization set out to standardize global operations using a single, unified SAP system, with a global cash application solution operating across all company codes in SAP S/4HANA. This would allow the company to centralize rule management with local flexibility to improve control and transparency, significantly increase automation in cash application, and ensure cost-effective and standardizable scalability worldwide.
Solution implemented
Solution implemented
Serrala’s solution: embedded, proven, and globally scalable
The organization selected FS² AutoBank thanks in part to a long-standing relationship and proven success with Serrala in prior implementation. Moreover, our SAP-embedded on-prem architecture meant reduced integration and maintenance overhead through an extension of their existing S/4HANA investment. Alongside competitive pricing and global reach and scalability that supported the organization’s goals of a single unified cash application system.
Results achieved
Results achieved
Beyond these substantive benefits, customer experiences have also seen significant improvement. Payments are processed and posted quickly and without error, and account statements updated in real time.
FS2 AutoBank also makes for a more agile and flexible AR team: key users can adapt rules on the fly and monitor performance through real-time dashboards and statistics to capitalize on opportunities for efficiency and strategic improvement as soon as they come into existence.
The company’s new unified and flexible global network also allows for a single source of truth visibility for AR founded on universally adopted best practices. The entire organization uses a single system for cash application in all regions. Teams regularly track and benchmark their automation levels to drive continuous improvement. And dedicated champions within finance ensure these efforts stay aligned to overall business needs.
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