Lindt Brasil achieves automation rates of 98% with FS² AutoBank
Read full success storyLindt Brasil, part of the global premium chocolate leader Lindt & Sprüngli, has transformed its customer and cash accounting operations with Serrala FS² AutoBank.
After rapid retail expansion across Brazil and Chile, Lindt faced growing complexity in applying payments from multiple credit and debit card providers. Fragmented PSP data formats created delays and inefficiencies for the Accounts Receivable team.
By implementing Serrala FS² AutoBank, fully integrated within SAP, Lindt standardized and automated payment processing across all providers. Serrala’s Receivables as a Service approach unified data from various PSPs, eliminating manual intervention and streamlining workflows for cash application, month-end closing, and liquidity reporting.
As a result, Lindt achieved an impressive 98% automation rate across its South American retail operations – strengthening financial visibility, accelerating cash flow, and enabling the finance team to focus on strategic priorities.
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