The Changing Face of Credit Management

Shifting from a “No” department to the core of the Finance Value Chain?

As credit management is shifting to the core of the finance value chain, it becomes more and more important, to leave siloed processes behind and create a productive environment for credit managers themselves and the departments they work with, such as sales, accounts receivable, or even treasury and CFOs. To move forward it is important to focus on:

  • Transparency: Creating a real understanding about how credit management works throughout the organization.
  • Collaboration: Facilitate better working relations between credit management and sales, so they can be a powerful force that ensures lucrative sales, with the right customers.
  • Intelligent Automation: To deliver on the promise of preventing risk, by offering high-value reports and optimizing collaboration with sales, by putting the right software tools in place.

Visit our webinar “the changing face of credit management” on September 23rd and find out what you can do, to improve collaboration, build trust within your organization and contribute to an overall more efficient credit management.

Register Now



**Your privacy is important to us.


Principal Solution Architect, Order-to-Cash
Michael Köhler

Michael has been working in the credit risk management field since 2009. His present and previous roles have given him unique insight into best practices in managing credit and compliance risks as well as collections operations for businesses of various sizes and industries. Michael has led and delivered a number of complex international solution implementation projects for global corporations around the world.

In his current role with Serrala as a Solution Architect, Michael’s main focus is on analyzing organizations’ needs around credit risk, compliance, and collections management and translating them into software solutions that are both user-friendly and aligned with the trends in an ever-changing environment.

Solutions Architect – Order-to-Cash
Eva van der Grijn

Eva is a Solution Architect supporting automation of the end-to-end O2C processes. Working for a number of large Tech Companies both in the Netherland and the UK over the past 20 years, she build strong knowledge in the O2C arena with main focus on Credit Risk Analytics and Collateral Management.