Webinar: The Customer Portal impact

A practical path to predictable cash flow and lower DSO

Payment delays rarely come down to customer intent. More often, they are caused by friction, limited access to invoices, unclear payment status, disconnected systems, and most recently, customer payment portals moving into maintenance mode or being sunset altogether.

As payment landscapes evolve, finance teams need a reliable way to keep customers engaged in the payment process while maintaining visibility and control across accounts receivable. Customer payment portals remove these barriers by enabling secure, self-service payment experiences that simplify how customers access invoices and complete payments.

Join this webinar for a live demo illustrating how customer-centric payment experiences help organizations maintain continuity, reduce friction, and support predictable cash flow without disrupting existing AR processes.

Key takeaways:

• What to prioritize when customer payment solutions move into maintenance
• How 24/7 self-service access improves payment speed
• How automation reduces friction across the payment lifecycle
• How secure payments and real-time visibility support better AR outcomes

You’ll walk away with a clear view of what matters most when evaluating customer payment portals and how to create a payment experience that is simple, automated, and easy for customers to use.