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Automating financial processes in energy, gas, and utilities

Streamline your financial processes with Serrala’s award-winning automation software for utilities companies

Your customers’ expectations are changing – and so are their options. Regulatory changes are allowing more competition to come to the market and forcing you to change the way you operate. And if you’re like many players in the utilities sector, you’ve left digitization on the back burner while you focus on other pressing challenges like outdated infrastructure and global market uncertainty.

Finance represents one of the most lucrative strategic focuses for digital transformation in the energy sector. Promising faster ROI and the opportunity to ensure bills get paid on time, and you can optimize cash availability and outflow for further investment – especially as many organizations struggle to unite processes and lower costs incurred by multiple legacy systems left over from frequent mergers, and to process large volumes of non-PO invoices for services.

Energy and utilities companies must innovate and look at how technology can increase the processing of financial data at a faster speed, whilst increasing cost efficiencies by improving timely bill payment, speedy cash application, and optimizing outbound payments.

Serrala’s solutions help guide and support your organization in mastering digital transformation for your payments universe.

Accounts receivable teams trust Serrala

Our solutions give you the power to meet your financial challenges and more effectively anticipate and handle customer payment behavior.

With our AI-powered cash application, AP automation, collections and disputes, and Bill Pay solutions, your company can achieve high AR automation, collections, and payment matching rates of up to 99%. Enabling you to proactively communicate with customers about payment needs and options, allowing you to strike a balance between being flexible for them and ensuring you have the predictable working capital and cash flow your business needs to make key capital expenditures.

safeguard your business against legal, data, cyber, and financial risk with minimal overhead. Automated clarification, anti-fraud, and anti-money laundering screening and GDPR reporting provide you with peace of mind in the face of the energy sector’s inherent instability.

make immediate cost savings and revolutionize your cash flow process by automating up to 99% of payment reconciliation tasks with our AI-powered tools. Giving you complete, up-to-the-minute control of your company’s finances however and whenever your customers choose to pay you.

our solution lets you apply all cash with automated, same-day matching to free up capital to invest in infrastructure upgrades, improving communication, and mitigating the risks of an unpredictable market.

address one of the industry’s biggest ongoing challenges with a solution that provides over 400 pre-built reporting KPIs. All of which can be accessed in real-time for an up-to-date and accurate overview of your company’s cash position.

our FS² Collections software for collections, deductions, and disputes is the most comprehensive available, allowing you to centralize and standardize to improve customer engagement and reduce time to pay.

automated billing systems and flexible digital payment options help you to manage customer habits for a streamlined cash collection process: meeting them where they are with simple to use digital options and fully automated systems of reminders that allows for proactive communication and easier maintenance of financial stability.

Our Avelate Bill Pay software allows you to present all payment requests through a single online system, making simpler for your customers to pay you. Helping you to put an end to bad debt and write-offs, eliminate errors, and provide you and your customers with the transparency and experience that helps reduce churn and improve your position.

safeguard your business against legal, data, cyber, and financial risk with minimal overhead. Automated clarification, anti-fraud, and anti-money laundering screening and GDPR reporting provide you with peace of mind in the face of the energy sector’s inherent instability.

make immediate cost savings and revolutionize your cash flow process by automating up to 99% of payment reconciliation tasks with our AI-powered tools. Giving you complete, up-to-the-minute control of your company’s finances however and whenever your customers choose to pay you.

our solution lets you apply all cash with automated, same-day matching to free up capital to invest in infrastructure upgrades, improving communication, and mitigating the risks of an unpredictable market.

address one of the industry’s biggest ongoing challenges with a solution that provides over 400 pre-built reporting KPIs. All of which can be accessed in real-time for an up-to-date and accurate overview of your company’s cash position.

our FS² Collections software for collections, deductions, and disputes is the most comprehensive available, allowing you to centralize and standardize to improve customer engagement and reduce time to pay.

automated billing systems and flexible digital payment options help you to manage customer habits for a streamlined cash collection process: meeting them where they are with simple to use digital options and fully automated systems of reminders that allows for proactive communication and easier maintenance of financial stability.

Our Avelate Bill Pay software allows you to present all payment requests through a single online system, making simpler for your customers to pay you. Helping you to put an end to bad debt and write-offs, eliminate errors, and provide you and your customers with the transparency and experience that helps reduce churn and improve your position.

Transform your Invoice to Pay Process 

Increased competition and pressure in the form of innovative new players and tech, regulation changes, new business models, and more discerning customers makes this truer than ever in the energy sector. Companies need to find pathways to efficiency wherever they can. The ability to process payments more quickly and more accurately creates a better experience for suppliers, allows you to do business faster, and helps to drive competitive advantage.

Our AP automation and payment solutions help secure your supply chains and optimize cash flow. Giving you the power to boost efficiency and reallocate resources to more important strategic problems. Serrala energy and utilities customers report that our solution can save their teams thousands of hours a year across their invoice management and payment processes, from receipt to posting to vendor reporting.

quick and accurate cloud-based invoice capture eliminates manual processing for digital invoices. Providing immediate visibility into spend across your whole company and with specific suppliers, and giving you extremely high touchless processing rates.

access invoice and payment information from the same solution, on any device, at any time. Your teams can securely review transaction information and perform needed actions on the spot. Meaning payment delays and inaccuracies won’t keep your people away from the jobs they need to be doing.

your organization can use our solutions to define business-wide rules that increase efficiency and keep information flowing from your payables automation to payment automation. Helping guarantee your supply chain, reduce instability, and ensure onward supply.

a central hub for invoice processing across all your ERP and financial management systems streamlines workflows and improves visibility. A central hub for payments eliminates the need for multiple redundant bank portals and software solutions and helps you centralize your bank formats and connectivity.

easily onboard or alter new business units, suppliers, or invoice volumes. Simplify payment processing with workflows that automatically route payment requests for review according to standardized formatting rules.

rule-based checks for up to 100% of your payment transactions make monitoring for fraud, flagging suspicious activity, and preventing double payments simple. This means you’re only spending on the supplies your business needs, that nothing can fall through the cracks, and verifying transactions doesn’t require hours of manual data sifting.

direct connections to your supplier networks and banks make offering self-service portals simple – both internally and externally. And to centrally manage payments and bank communications for a more compelling user experience, improved visibility, and enhanced control. Ensuring a faster payment process and improved visibility of data and performance.

quick and accurate cloud-based invoice capture eliminates manual processing for digital invoices. Providing immediate visibility into spend across your whole company and with specific suppliers, and giving you extremely high touchless processing rates.

access invoice and payment information from the same solution, on any device, at any time. Your teams can securely review transaction information and perform needed actions on the spot. Meaning payment delays and inaccuracies won’t keep your people away from the jobs they need to be doing.

your organization can use our solutions to define business-wide rules that increase efficiency and keep information flowing from your payables automation to payment automation. Helping guarantee your supply chain, reduce instability, and ensure onward supply.

a central hub for invoice processing across all your ERP and financial management systems streamlines workflows and improves visibility. A central hub for payments eliminates the need for multiple redundant bank portals and software solutions and helps you centralize your bank formats and connectivity.

easily onboard or alter new business units, suppliers, or invoice volumes. Simplify payment processing with workflows that automatically route payment requests for review according to standardized formatting rules.

rule-based checks for up to 100% of your payment transactions make monitoring for fraud, flagging suspicious activity, and preventing double payments simple. This means you’re only spending on the supplies your business needs, that nothing can fall through the cracks, and verifying transactions doesn’t require hours of manual data sifting.

direct connections to your supplier networks and banks make offering self-service portals simple – both internally and externally. And to centrally manage payments and bank communications for a more compelling user experience, improved visibility, and enhanced control. Ensuring a faster payment process and improved visibility of data and performance.

Cash management and treasury software for utilities and energy companies

Managing your finances the right way means the difference between making critical investments in infrastructure, talent, and other aspects of your digital transformation.

Our solutions empower you to control your finances more effectively and stay ahead of the competition by channelling more capital into innovation and improvements. Take total control of your cash, plan and forecast your liquidity, and take full control of your accounts and mandates.

Customers tell us that our integrated approach creates better quality data, which in turn makes for an easier and more fluid approach to managing liquidity and financial instruments.

get the data you need automatically with simple, intuitive configuration, whatever your business makes, and whatever your teams need to know. Eliminating the stress of data gathering and processing and facilitating faster decision-making.

real-time analytics for all account information and cashflow status provide an up-to-the-second picture of your company-wide liquidity, giving you the power to make strategic and tactical decisions at speed and control and plan spend more accurately.

retrieve data from a variety of sources for a comprehensive organization-wide overview. Keeping everyone informed of your cash position in real-time and giving them the confidence to make the investments necessary to drive your business forward.

flexibly configure your categories for cashflow-based planning, simulations, and scenarios. This gives you a better idea of how to react in a range of situations including supply uncertainty, wholesale market fluctuations, and sudden changes in customer demand.

our treasury solution gives you the capacity to manage loans, credit facilities, money market instruments, and more with intuitive connections to trade portals, bank accounts, and other services. Ensuring you have the strategic foundation to pursue transformation across every part of your operations.

get the data you need automatically with simple, intuitive configuration, whatever your business makes, and whatever your teams need to know. Eliminating the stress of data gathering and processing and facilitating faster decision-making.

real-time analytics for all account information and cashflow status provide an up-to-the-second picture of your company-wide liquidity, giving you the power to make strategic and tactical decisions at speed and control and plan spend more accurately.

retrieve data from a variety of sources for a comprehensive organization-wide overview. Keeping everyone informed of your cash position in real-time and giving them the confidence to make the investments necessary to drive your business forward.

flexibly configure your categories for cashflow-based planning, simulations, and scenarios. This gives you a better idea of how to react in a range of situations including supply uncertainty, wholesale market fluctuations, and sudden changes in customer demand.

our treasury solution gives you the capacity to manage loans, credit facilities, money market instruments, and more with intuitive connections to trade portals, bank accounts, and other services. Ensuring you have the strategic foundation to pursue transformation across every part of your operations.

Discover how Serrala solutions are transforming the way utilities businesses handle their finances

SUCCESS STORY

Suez Water Technologies and Solutions – optimizing order to cash to reduce DSO

Suez Water Technologies and Solutions help industries worldwide solve their toughest water, wastewater, and process challenges.

We partnered with their team to optimize their order to cash process to reduce their DSO, allowing them to collect cash faster and operate more efficiently. The company recently went live with our FS2 AutoBank solution to help minimize manual remittance advice handling and collect incoming cash quicker. They’re also using FS2 Collections for SAP to build end-to-end processes to further optimize cash collection.

As a result, Suez have achieved an automation rate of 85% in their cash application and continue to optimize their processes to make continuous improvements.

Connect with us and begin unlocking the full power of your financial processes

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