Terms and Conditions

Customers

Newest versions

Deutsch

General Terms and Conditions (GTC) for CPWeb and CMPro
v3

Download

Deutsch

General Terms and Conditions (GTC) for Alevate Products
v3

Download

English

General Terms and Conditions (GTC) for Alevate Products
v3

Download

English

General Terms and Conditions (GTC) for Solutions and Services
v3

Download

Deutsch

General Terms and Conditions (GTC) for Solutions and Services
v3

Download

Français

General Terms and Conditions (GTC) for Solutions and Services
v1

Download

Nederlands

General Terms and Conditions (GTC) for Solutions and Services
v1

Download

English

Serrala Third Party Terms
v1

Download

Archive (old versions)

Deutsch

General Terms and Conditions (GTC) for CPWeb and CMPro
v2

Download PDF

Deutsch

General Terms and Conditions (GTC) for Alevate Products
v2

Download PDF

Deutsch

General Terms and Conditions (GTC) for CPWeb and CMPro 
v1

Download PDF

Deutsch

General Terms and Conditions (GTC) for Alevate Payment Business
v1

Download PDF

English

General Terms and Conditions (GTC) for Solutions and Services
v1

Download PDF

Deutsch

General Terms and Conditions (GTC) for Solutions and Services
v1

Download PDF

English

General Terms and Conditions (GTC) for Solutions and Services
v2

Download PDF

Deutsch

General Terms and Conditions (GTC) for Solutions and Services
v2

Download PDF

Suppliers

Newest versions

English

General Procurement Terms of Serrala (GTC)
v4

Download

English

Provisions for Software Licensing
v4

Download

English

Provisions for Cloud Services
v4

Download

English

Provisions for HR Services
v4

Download

English

Provisions for Consulting and Professional Services
v4

Download

Archive (old versions)

English

Provisions for Cloud Services
v3

Download PDF

English

General Procurement Terms (GTC)
v3

Download PDF

English

Provisions for HR related Services
v2

Download PDF

English

General Procurement Terms (GTC)
v2

Download PDF

English

Provisions for Licensing of Software
v2

Download PDF

English

Provisions for Cloud Services
v2

Download PDF

English

Provisions for Professional and other Services
v2

Download PDF

English

Provisions for Licensing of Software
v1

Download PDF

English

Provisions for HR related Services
v2

Download PDF

English

General Procurement Terms (GTC)
v1

Download PDF

English

Provisions for Cloud Services
v1

Download PDF

Policies

Newest versions

English

Terms and Conditions of Serrala for the Serrala Reference Customer Program
v1

Download

English

Auditing Terms for Serrala Partners and Customers
v1

Download

English/Deutsch

Self-declaration of the Serrala Group GmbH on the Supply Chain Duty of Care Act (LkSG)
v2

Download

Terms and Conditions

Customers

Deutsch

General Terms and Conditions (GTC) for CPWeb and CMProv3

Deutsch

General Terms and Conditions (GTC) for Alevate Productsv3

English

General Terms and Conditions (GTC) for Alevate Productsv3

English

General Terms and Conditions (GTC) for Solutions and Servicesv3

Deutsch

General Terms and Conditions (GTC) for Solutions and Servicesv3

Français

General Terms and Conditions (GTC) for Solutions and Servicesv1

Nederlands

General Terms and Conditions (GTC) for Solutions and Servicesv1

English

Serrala Third Party Termsv1

Archive (old versions)

Deutsch

General Terms and Conditions (GTC) for CPWeb and CMProv2

Deutsch

General Terms and Conditions (GTC) for Alevate Productsv2

Deutsch

General Terms and Conditions (GTC) for CPWeb and CMPro v1

Deutsch

General Terms and Conditions (GTC) for Alevate Payment Businessv1

English

General Terms and Conditions (GTC) for Solutions and Servicesv1

Deutsch

General Terms and Conditions (GTC) for Solutions and Servicesv1

English

General Terms and Conditions (GTC) for Solutions and Servicesv2

Deutsch

General Terms and Conditions (GTC) for Solutions and Servicesv2

Suppliers

English

General Procurement Terms of Serrala (GTC)v4

English

Provisions for Software Licensingv4

English

Provisions for Cloud Servicesv4

English

Provisions for HR Servicesv4

English

Provisions for Consulting and Professional Servicesv4

Archive (old versions)

English

Provisions for Cloud Servicesv3

English

General Procurement Terms (GTC)v3

English

Provisions for HR related Servicesv2

English

General Procurement Terms (GTC)v2

English

Provisions for Licensing of Softwarev2

English

Provisions for Cloud Servicesv2

English

Provisions for Professional and other Servicesv2

English

Provisions for Licensing of Softwarev1

English

Provisions for HR related Servicesv2

English

General Procurement Terms (GTC)v1

English

Provisions for Cloud Servicesv1

Policies

English

Terms and Conditions of Serrala for the Serrala Reference Customer Programv1

English

Auditing Terms for Serrala Partners and Customersv1

English/Deutsch

Self-declaration of the Serrala Group GmbH on the Supply Chain Duty of Care Act (LkSG)v2

General Terms and Conditions (GTC) for CPWeb and CMPro
v3

General Terms and Conditions (GTC) for Alevate Products
v3

General Terms and Conditions (GTC) for Alevate Products
v3

General Terms and Conditions (GTC) for Solutions and Services
v3

General Terms and Conditions (GTC) for Solutions and Services
v3

General Terms and Conditions (GTC) for Solutions and Services
v1

General Terms and Conditions (GTC) for Solutions and Services
v1

Serrala Third Party Terms
v1

General Terms and Conditions (GTC) for CPWeb and CMPro
v2

General Terms and Conditions (GTC) for Alevate Products
v2

General Terms and Conditions (GTC) for CPWeb and CMPro 
v1

General Terms and Conditions (GTC) for Alevate Payment Business
v1

General Terms and Conditions (GTC) for Solutions and Services
v1

General Terms and Conditions (GTC) for Solutions and Services
v1

General Terms and Conditions (GTC) for Solutions and Services
v2

General Terms and Conditions (GTC) for Solutions and Services
v2

General Procurement Terms of Serrala (GTC)
v4

Provisions for Software Licensing
v4

Provisions for Cloud Services
v4

Provisions for HR Services
v4

Provisions for Consulting and Professional Services
v4

Provisions for Cloud Services
v3

General Procurement Terms (GTC)
v3

Provisions for HR related Services
v2

General Procurement Terms (GTC)
v2

Provisions for Licensing of Software
v2

Provisions for Cloud Services
v2

Provisions for Professional and other Services
v2

Provisions for Licensing of Software
v1

Provisions for HR related Services
v2

General Procurement Terms (GTC)
v1

Provisions for Cloud Services
v1

Terms and Conditions of Serrala for the Serrala Reference Customer Program
v1

Auditing Terms for Serrala Partners and Customers
v1

Self-declaration of the Serrala Group GmbH on the Supply Chain Duty of Care Act (LkSG)
v2