Boost Performance and Customer Satisfaction with our Collections Management Software
Collections and Disputes for SAP
How to optimize your Collections and Dispute Management with FS² Collections & Disputes
One of the most important strategies for effective collections management is to have a clear understanding of your goals and objectives. What are your priorities when it comes to your collections approach? Once you have a clear sense of your goals, you can begin to develop strategies that will help you achieve them.
Another important factor for effective collections management is to use technology to your advantage. Our collection management software “FS² Collections & Disputes” helps you track and manage your collections more efficiently, saving you time through combining all relevant collection activities in one centralized place within your SAP ERP. This helps you stay organized whilst keeping control over data, processes, and compliance matters.
Add effective technology to your collections and disputes management today for better results tomorrow
Collections management is an ongoing process, and what works today may not work tomorrow. This is why process agility is key to achieve better results over time. Our collection management software offers a flexible workflow engine, collection scoring, and other features that will help you adapt your collection strategies as required and to get optimized operational results, today and tomorrow.
Additionally, it is very important to ensure accounts receivables clerks have the right tools at hand to handle and enjoy their day-to-day collection efforts. Often, manual tasks and excel sheets are still dominating today`s collections processes. This leads to errors, miscommunications and may decrease customer satisfaction. As none of the above are desirable, investment in Serrala‘s comprehensive collection management software and reporting options could not only see your customers more satisfied, but your account receivables clerks as well.
The best-practice collection management software for collections, disputes and deductions
If your business had a desire to achieve increased productivity, lower DSO and increase working capital contribution, but doesn’t want to add additional solutions to your existing SAP ERP, then FS² Collections & Disputes is the right solution for your business. Why not contact us and find out for yourself why Serrala is your trusted B2B implementation partner for accounts receivables management solutions.
Benefits
Why you should choose our Collection Management Software for SAP
Effective AR Management
End-to-end Automation
Focuses Approach
Fast Improvements
A holistic view
SAP S/4HANA & Fiori ready
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Serrala optimizes the Universe of Payments
for organizations that seek efficient cash visibility and secure financial processes.
Key Collection Management Software Capabilities
Collection Scoring
A unique feature that defines a customer collection score based on flexible KPI’s, indicating the risk of late payments or possible defaults with collection strategies automatically adapting based on score calculated.
Collection Strategies
No more manually identifying which customer to contact fist. The automated collection strategies prioritized automatically where collection risks are and what action needs to be taken.
Workflows
Let the business shape, apply, and amend the required operational accounts receivable workflows and reduce IT dependencies for improved results.
Worklists
Productivity leads to results. Providing the right tools to drive and measure productivity is essential in account-receivables. The FS2 worklist will ensure your FTEs focus on the value-add activities and improve performance.
Dashboard
Having instant insights is key to understanding the why. A detailed Dashboard will provide insight information so your FTEs can focus on the ‘what’ and ‘how’, creating urgency in making the right decisions, based on real-time customer performance.
Reporting
Cash is King - Data is Queen! Comprehensive and real-time reporting provides important insights in day-to-day performances, allowing the business to share crucial information with relevant stakeholders.
ZOETISFAQ
Effective processes and efficient execution of day-to-day tasks saves a lot of time. This means that accounts receivable clerks can spend extra time focusing on late payers, disputes and deductions life cycles and at risk of default customers. Being on top of the important factors in the portfolio means more transparency and swifter communications with relevant stakeholders, reducing DSO whilst improving Working Capital contributions.
Probably yes. Most organization operate with account receivables processes that have been in place for a long time, even though operational business models have changed over the years. FS2 Collections & Disputes accounts receivables software provides you the opportunity to review current collections processes, creating the most effective accounts receivables structure for your organization, supporting both in and external stakeholders. Eliminate outdated processes, optimize value-add processes, and add new processes to achieve maximum results. It is all possible with the comprehensive features on offer in FS2 Collections & Disputes.
If you are operating with SAP EEC6 or S/4HANA, Serrala’s FS² Collections & Disputes is the perfect solution to provide you all the necessary accounts receivables features and processes in one centralized solution within your SAP ERP. Optimizing visibilty and benefitting from an easy to navigate User Interface written in ABAP coding, the same coding language as SAP, ensures optimal data integration, elminates the need for additional software and significantly reduces operational cost, all whilst keeping control over processes, productivity and results.
This may of course vary, depending on the requirements of your organization. But, the expertise of our consultants will ensure swift implementation, whilst closely engaging with all stakeholders so you are up and running with a suitable solution for your business in a short time. No need for complicated data transfers, no need for additional platforms, no loss of data, all data real-time and fully integrated in your existing ERP landscape.
Often the anser is no. Manual processes take a lot of valuable time, even if the desired outcome is the right one. Just imagine what you could achieve both quantitative and qualitative if you automate repetitive and manual tasks. FS2 Collections & Disputes allows you to do exactly that, be more productive, driving improved operational results whilst increasing customer satisfaction levels through effective and efficient execution of day-to-day tasks.