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Boost Performance and Customer Satisfaction with our Collections Management Software

Collections and Disputes for SAP


How to optimize your Collections and Dispute Management with FS² Collections & Disputes

One of the most important strategies for effective collections management is to have a clear understanding of your goals and objectives. What are your priorities when it comes to your collections approach? Once you have a clear sense of your goals, you can begin to develop strategies that will help you achieve them. 

Another important factor for effective collections management is to use technology to your advantage. Our collection management software “FS² Collections & Disputes” helps you track and manage your collections more efficiently, saving you time through combining all relevant collection activities in one centralized place within your SAP ERP. This helps you stay organized whilst keeping control over data, processes, and compliance matters.  

Add effective technology to your collections and disputes management today for better results tomorrow 

Collections management is an ongoing process, and what works today may not work tomorrow. This is why process agility is key to achieve better results over time. Our collection management software offers a flexible workflow engine, collection scoring, and other features that will help you adapt your collection strategies as required and to get optimized operational results, today and tomorrow.   

Additionally, it is very important to ensure accounts receivables clerks have the right tools at hand to handle and enjoy their day-to-day collection efforts. Often, manual tasks and excel sheets are still dominating today`s collections processes. This leads to errors, miscommunications and may decrease customer satisfaction. As none of the above are desirable, investment in Serrala‘s comprehensive collection management software and reporting options could not only see your customers more satisfied, but your account receivables clerks as well.  

The best-practice collections management software for collections, disputes and deductions 

If your business had a desire to achieve increased productivity, lower DSO and increase working capital contribution, but doesn’t want to add additional solutions to your existing SAP ERP, then FS² Collections & Disputes is the right solution for your business. Why not contact us and find out for yourself why Serrala is your trusted B2B implementation partner for accounts receivables management solutions.

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Benefits of Serrala Collections Management Software

Why you should choose our Collections Management Software for SAP


Effective AR Management

Optimize AR management in your existing SAP ERP, no need for additional software. Cost effective whilst improving control and visibility on day-to-day collection activities and more.

End-to-end Automation

Flexible Workflows in combination with collection scoring allows for a fully automated handling of daily collection and dispute activities and tasks. Reduce errors through automation of processes.
Focuses Approach

Focuses Approach

Automatically generated activities based on customers real-time performance, neatly arranged in a dynamic worklist, resulting in a focused work approach, including detailed reporting and track & approval records.
Fast Improvements

Fast Improvements

Release trapped cash fast through effective AR handling and improve both customer and portfolio KPI’s fast and effectively.
A holistic view

A holistic view

All data centrally captured in one easy to navigate solution, allowing for swift and accurate insights. Effortlessly adapt strategies in line with business and operational needs.
SAP S/4HANA & Fiori ready

SAP S/4HANA & Fiori ready

No need for additional software and compatible with EEC6 and S/4HANA. Maintain the Single Sign On approach. Easily migrate FS2 Collections & Disputes to S/4HANA in a few simple steps.

Still have questions?

Serrala optimizes the Universe of Payments 
for organizations that seek efficient cash visibility and secure financial processes.

Our Collections Management Software Key Features

Collection Scoring

A unique feature that defines a customer collection score based on flexible KPI’s, indicating the risk of late payments or possible defaults with collection strategies automatically adapting based on score calculated.

Collection Strategies

No more manually identifying which customer to contact fist. The automated collection strategies prioritized automatically where collection risks are and what action needs to be taken.


Let the business shape, apply, and amend the required operational accounts receivable workflows and reduce IT dependencies for improved results.


Productivity leads to results. Providing the right tools to drive and measure productivity is essential in account-receivables. The FS2 worklist will ensure your FTEs focus on the value-add activities and improve performance.


Having instant insights is key to understanding the why. A detailed Dashboard will provide insight information so your FTEs can focus on the ‘what’ and ‘how’, creating urgency in making the right decisions, based on real-time customer performance.


Cash is King - Data is Queen! Comprehensive and real-time reporting provides important insights in day-to-day performances, allowing the business to share crucial information with relevant stakeholders.


Interested in a demo?