Integrating the World of Inbound Payments
Why End-to-End Processing Matters
Rising customer expectations, growing demand for value-added services and a complex global regulatory landscape are changing the world of inbound payments. Structural disruptions in the financial industry combined with new payments technologies are influencing the way customer payments are being processed and applied. As a result, order to cash (O2C), like many other business areas, is facing three major drivers of change: customer behavior, technologies, and regulation.
To be successful, organizations have to view order to cash as one overarching cash-in process. Only an end-to-end approach will provide companies with the efficiency, transparency, compliance and fraud protection needed they need to gain a competitive edge. Find out more in our whitepaper.
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Infographic: Serrala Future of Finance Survey 2021
Visual summary of results from the Serrala Future of Finance Survey 2021.