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How Honeywell integrated a single global automated AP process across six global business groups

6 minutes read
Published on 22-02-2024


Revenue: $36.71 billion

Employees: > 100,000

Headquarters: Charlotte, NC, USA

Company: Manufacturing Company

Honeywell uses Serrala FS² AccountsPayable to increase the efficiency of the invoice processing and to achieve a centralized view of company-wide invoices received. They are a Fortune 100 diversified manufacturer which implemented a single global AP process that is flexible enough to accommodate different business unit needs and local requirements.


Business Need

Honeywell International, a Fortune 100 diversified technology and manufacturing leader, was looking to improve its efficiency with an automated AP solution that could be used across its six global business groups. Everyone, everywhere should be able to use the same process and the same solution, so the company could more accurately track and report on invoice status. The global and diversified nature of the business required a solution that was also flexible enough to allow the company to extend its common core process to accommodate local business needs and regulations where necessary.


The company initially rolled out Serrala's FS² AccountsPayable solution to provide a centralized view of scanned invoices received from across the company. Gradually, over time the company expanded the functionality of the solution in phases to include capabilities such as:

  • Increased electronic invoice capture, including OCR (paper, fax, or email) and EDI (large vendors or inter-company transactions)
  • Automated processing and coding of non-PO vendor invoices (i.e., Utilities, Rent)
  • Configurable business rules to increase ability to auto-post invoices
  • Tight integration with SAP OM to support billing documentation requirements
  • Flexible document search and batch output to support internal and external inquiries and local document storage requirements


Now that the company is using one common process and one solution for Accounts Payable Automation, it has achieved many benefits including:

  • 40% auto-posting of invoices
  • Real-time view of invoices across all six business units
  • Ability to increase volume without increasing headcount
  • Fewer keystrokes required for invoice entry and validation
  • Faster processing of Non-PO invoices, such as utility invoices
  • Ability to support international documentation requirements quickly and easily
  • Compliant with EU payment directive and other regulations Multiple shared service centers running on the same IT infrastructure
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