ONVZ - Comprehensive Cross-Channel Payments Via Mobile App
ONVZ is a Dutch health insurer covering medical expenses. To optimize customer payment retrieval and experience, ONVZ uses Serrala Alevate RTP, sending payment requests by email while also offering an online client portal and an app for mobile devices. After authentication, customers can use these channels to see and change their details, submit claims, view bills, and pay invoices. Wherever a customer chooses to pay, the payment request will immediately change its status to Paid in every channel. The process is consistent, clear, and eliminates double payments.
Learn more about a compelling use case for cloud-base electronic billing and payment presentment.