Success story: Helping ADIENT optimize their paperless invoice processing through AP automation
5 min read
ADIENT
Company: Leading automotive supplier
Shared Service Center: Bratislava, Slovakia
Products & Services: The largest global automotive seating supplier.
Employees: > 75,000
Revenue: € 17 billion
Business Need
- Adient has regionally organized centers and local processes
- Paper-based processes with several solution providers
- Aim: Globally centralized, paperless Accounts Payables operations
- Aim: Optimizing Invoice Processing and Supplier Relations
Solution
- Serrala´s SAP-integrated software FS² AccountsPayable was capable of meeting the complex business requirements
- Serrala was the only vendor capable of delivering a suitable solution
- trust in long-term relationship
- Serrala convinced with a phased approach to adopting and building a global integrated process across multiple locations
KPI´s:
- Cost-reduction opportunities: Paper storage, personnel, processing efficiencies – all improvements enable reduced costs per invoice as a key performance indicator
- Cash flow optimization: Improved visibility and cash allocation
- Reduced risk to organization: Improved transparency of transactions, enhanced controls with structured approval workflows
- Increased Service Levels: Response time for vendor queries, employee needs, or requestors, in general, was significantly improved.
- Reduced Risk: Implemented workflows and electronic approvals, storage of documents reducing potential risks coming from lost/unavailable documents
Results
Overall, Adient has benefitted from greater transparency of invoices, more efficient processes, and cost reductions thanks to the introduction of the Accounts Payable solution including the following qualitative benefits:
- Automatic posting of invoices; electronic capture of unstructured invoice information; faster, easier approvals with intelligent pre-coding of Non-PO Invoices; auto-detection and rejection of duplicates; easier manual payment request handling, B2B Vendor Portal
- Full central control over AP worldwide: number of transactions and items, payment statuses, tracking, maximum efficiency and transparency
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