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Success Story

Baloise Group is a major insurance company in Switzerland, successfully optimized their inbound and outbound payments processing for better treasury processes by implementing Serrala's SAP integrated solution FS² Cash&Liquidity, Treasury and Autobank. Baloise was able to achive siginificant improvements, such as being able to pay their customers faster, gain central control of payment authorizations and the ability to quickly modify payments (pension scheme) as well as leveraging an interest rate optimization.


Company: Insurance Company

headquarters: Basel, Switzerland

Products & Services: Insurances

Employees: > 7,3000

Revenue: CHF 5,6 billion 

Business Need

  • Affects of the Financial Crisis 2007-2009, no interest rates via financial market, Managing Reporting of 300 bank accounts with Excel, Swiss requirement: Migration to XML formats by 2018
  • Replace fragmented spreadsheets with one central solution for managing cash in and cash out and treasury


  • SAP-integrated software, trust in long-term relationship
  • Phased approach, adopting and building an entire treasury system with a trusted partner
  • Market-approved best practice solution approach combining inbound and outbound payments with treasury in one global process


  • Raising the automation level for cash application from 0% to 60%
  • Faster payments to customers
  • Central control of payment authorizations
  • Ability to quickly modify payments (pension scheme)
  • Payment optimization: individual payments from different accounts can be immediately stopped, if needed
  • Changes possible directly in the productive system accelerating further enhancements
  • 100% flexibility of the system

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