Oliver is Chief Operating Officer and a member of the executive management team at Serrala. He is responsible for driving operational excellence across Serrala by defining and deploying an operating model rooted in customer-centricity.   

Prior to this role, Oliver served as Chief Customer Success Officer, where he looked after global customer experience, and built high-performing consulting, support, and customer success teams. 

Oliver brings outstanding experience in developing and growing services for on-premise as well as cloud customers to Serrala.   Before joining us, Oliver was a member of the senior leadership team at OpenText, leading the professional services units worldwide where his responsibilities included building local and regional services units, executing acquisition integrations, and implementing new business models to drive growth and cloud transformation.

Oliver Gallienne is based in London, UK.