Quick Wins in O2C: Credit and Collections for Shared Services

A Panel Discussion by ACCEE and Serrala

As cash flows tighten up in the face of the economic crisis triggered by COVID-19, payment delays, liquidity crunches and insolvencies are only a matter of time. Finance teams and shared service centers for accounting find themselves under increasing pressure to collect on their outstanding receivables and optimize working capital. As liquidity becomes a top priority, it is essential that you are able to collect and analyze your receivables portfolio in a targeted and methodical manner. 
In a joint webinar with the Association of Credit for Central and Eastern Europe (ACCEE), finance experts will talk about the current challenges and solution approaches in credit, collections and working capital management. Join us for a virtual expert panel discussion and gain valuable insights on how to approach accounts receivables collection and working capital management in the face of the current crisis.

Secure your spot on June 24th | 4pm CEST: In this session we will dive into the current challenges and solution approaches in the CEE region. Our experts will provide you with best-practice scenarios in credit, collections and working capital management. The webinar will offer an extensive Q&A session and will last appx. 40 minutes. The subscription to this webinar is free. Recording and material will be available after the session. 


Speaker: Andy Büch, Director Solution Success, Serrala

Andy is responsible for the subject areas Credit Management, Collections and Compliance at Serrala. Previously, he was a Senior Solution Architect and responsible for establishing and expanding partnerships with numerous companies in the credit area. He has been working in the risk and receivables sector for 14 years and started working with SAP in 1995.

Speaker: Mark Harrison, Founder of the ACCEE

Mark Harrison, Founder of the ACCEE has been in Credit Managment (Order to Cash) for 35 years and is considered by many to be an expert in his field. His career experience spans a range of industries across EMEA and includes the transition and development of successful Order to Cash functions in the Shared Services sector in Central Europe. Being a firm believer in the Shared Services concept and its potential, Mark is a regular presenter at conferences across Europe 


The Association of Credit for Central and Eastern Europe (ACCEE) is committed to training and education and has delivered innovative consultancy, E-Learning, workshops and qualifications to more than 2000 O2C professionals across the CEE region in 6 different languages with a +95% approval rating.

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Further Reading:


Expert Interview: Order to Cash in Times of Covid-19

Protecting Cash, Ensuring Liquidity

How does the coronavirus pandemic impact O2C and what should credit and AR managers should do now?


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Release Tied up Liquidity

Discover in our short session how you can benefit from a rapid deployment of our integrated FS² WorkingCapitalAnalyzer to quickly strengthen your internal financing capacity. 

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FS² Collections – Rapid Deployment

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